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Social Security Announces New Online Service
Wednesday Jul 12, 2017 1:56pm

By: Sheila McCrea

The Social Security Administration introduced the expansion of online services for residents of Indiana available through its my Social Security portal at www.socialsecurity.gov/myaccount. Nancy A. Berryhill, Acting Commissioner of Social Security, announced that residents of Indiana can use the portal for many replacement Social Security number (SSN) card requests. This will allow people to replace their SSN card from the comfort of their home or office, without the need to travel to a Social Security office.

The agency is conducting a gradual roll out of this service; Indiana is one of the states, plus the District of Columbia, where this option is available. Throughout 2017, the agency will continue to expand the service option to other states. This service will mean shorter wait times for the public in the more than 1,200 Social Security offices across the country and allows staff more time to work with customers who have extensive service needs.

U.S. citizens age 18 or older and who are residents of Indiana can request a replacement SSN card online by creating a my Social Security account. In addition, they must have a U.S. domestic mailing address, not require a change to their record (such as a name change), and have a valid driver’s license, or state identification card in some participating states.

For more information about this new online service, visit www.socialsecurity.gov/ssnumber.

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